Who We Are
IC Realtime is a "Business to Business" (B2B) designer and manufacturer of Advanced Video Surveillance systems and software applications. We have established markets in the America and the EMEA with offices in Florida (USA Headquarters), Arizona, Dublin (European Headquarters) and Guildford, UK. We are internationally renowned for the excellent quality of our products, services and 'best in class' levels of technical support.
Our philosophy is based on a principle of growing our market share through the education and support of our clients in a spirit of "partnership".
Everything we do is designed to help and support our clients in becoming successful. This commitment is shown through our application of the following principles which were created with our clients in mind. They have been specifically designed in order to provide our clients with a competitive advantage in the market place.
IC Realtime's commitment to quality permeates everything we do. From our Corporate Governance Policies, through our design, manufacturing, training and technical support, we strive to ensure that our clients receive the highest quality products and services at all times.
This standard of quality is one of the principle differentiators for IC Realtime within the industry and is rewarded by our clients through their loyalty and support. The main beneficiaries of our exacting standards are our clients and their clients in turn. Our Standards of Quality build confidence and trust.
Hard Drive selection is one of the most crucial components in the makeup of advanced video recording systems. The durability and dependability of the recording system is entirely dependent on the quality of the Hard Drive.
After rigorous testing, IC Realtime have decided to use the Seagate SV35.5 Hard Drives as standard across all of our Advanced Video
The use of Seagate's SV35.5 Commercial Grade Hard Drives has proven to be a huge "point of difference" in our systems quality, performance and dependability within the marketplace.
These hard drives are specifically designed for:
Many competitor systems use Standard Grade Hard Drives (HDD"s) which are designed for use in PC's (8hrs) and are more prone to system failure.
In simple terms, IC Realtime's commercial grade Hard Drives present less risk of system failure.
IC Realtime is committed to supporting local economies and creating local "in-country" employment where possible.
We are proud of the investment that we have made within Ireland the UK and the USA and have been most successful in creating employment within the present challenging economic environment.
All of IC Realtime's Advanced Video Surveillance systems (DVR’s, NVR's and Hybrid) for the EMEA markets are presently assembled and rigorously tested within our recently upgraded "state of the
Our systems are configured to order and built in accordance with customer requirements. This level of customisation and build quality is found to be a very attractive customer proposition.
IC Realtime systems are renowned for ease of access across the complete range of ICT media. This provides our customers with a truly global reach and multiplicity of choice through which both audio and visual access may be gained to a specific networked camera location. Access to these systems is rigorously controlled through"Log-In" and "User Password" protocols.
Our advanced video surveillance systems are capable of communicating with both Mac and PC platforms. Once networked the systems can be accessed through our software by means of a standard Web Browser, mobile phone including IPhone, Android, Symbian, Nokia and Blackberry, iPad, PC and Android tablets.
IC Realtime systems are also programmed to communicate with licensed alarm receiving centres through the Sentinel Plus software programme.Our systems are designed to provide our customers with fantastic choice and flexibility of movement irrespective of your global position and whether you are at home, at work, on vacation or travelling.
IC Realtime has strategically positioned our products and services in terms of cost within the marketplace.
This ensures our customers are the beneficiaries of products that are of world class design and are constructed of the highest commercial grade components at affordable prices.
This competitive price comes with our guarantee of unimpaired quality and integrity in our systems design and build.
The intrinsic value of the IC Realtime systems is far greater than the prices for which they are sold. This value proposition has successfully enabled the company and our products to become market leaders, delivering a "worldclass" winning solution for both the company and our customers.
Advanced Video Surveillance is one of the largest growing and rapidly developing sectors of the industry. Change is constant. Professionals require access to the highest quality "up-to-date" training to keep pace with new applications and technological developments.
IC Realtime recognises this requirement and has established "state of the art" training centres within each of our corporate facilities.
We run continual training courses and encourage our clients and their staff to undergo this training and educate themselves on the different aspects of our products and technologies. "Knowledge is Power".
This power can provide you with the "competitive advantage" to successfully grow your business. Our mission is to assist you in this process.
IC Realtime has established magnificent showrooms with fully operational "demonstration infrastructures" within each of our corporate facilities. These "fully integrated platforms" incorporate a range of our most popular products and software applications operating within a "live environment".
These facilities have been developed specifically for you to use in association with growing and supporting your business.
Our customers use our facilities to demonstrate the effective use of our systems and software to their customers in a spectacular environment where immediate access to technical support is available.
Our experience is that in many cases, providing the potential client with access to "see and use" the equipment in a fully operational setting is normally the "catalyst" for "successfully closing the deal". 48 hours advance notice is required.
Access to training and the demonstration infrastructure is subject to scheduled availability.
IC Realtime realise the importance of providing immediate "high quality" technical support to our clients. This fantastic "best in class" service is provided "free of charge".
We also provide free "on-line" technical support to which our clients can direct their customer's in order to find answers to their queries.
This aspect of our service is invaluable in saving you time and money in having to deal with mundane or "run of themill" technical issues that your customer may be able to personally resolve through our "on-line" library of support documentation, "Aide Memoires" quick guides,
"how to" notes and FAQ's.
The technical and setup are free of charge and include, free networking assistance for remote interrogation of DVR, NVR, Hybrid, HDCCTV systems and IP Cameras.
Currently our technical team are providing high levels of technical support to our clients who are becoming involved in the installation and configuration of Internet Protocol (IP) cameras, Hybrid and Network Recording systems (NVR's).
All of IC Realtime Advanced Video Recording systems (DVR’s, NVR’s and Hybrid) come with a 3 Year Warranty.